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125
Independent customer reviews
Reviews.io
(125 reviews)
Exactly as described. Excellent product.
Good service and communication , delivery on time
Great service, easy to order from, kept informed of delivery and arrived on time. Furniture lovely, great colour. Well made. Very happy with it all.
Had a few difficulties with delivery, which we’re sorted out and we received the premier service, which I highly recommend looking at the amount of boxes involved! but now it’s here we love it! Very happy with the quality and comfort. Now just waiting for the British summer to start 🥴
Beautiful white fireplace with log fire insert look. Feels very homely. Everyone in my family loves it.
I have not received my purchase yet, so I am not sure why I am being asked to review it.I am still waiting for it to be delivered .How do you expect me to upload a picture when I have not received the furniture?.
This is the second email I have had regarding a review .
Items have not been received
This is the second email I have had regarding a review .
Items have not been received
Lovely products and customer service very proactive.
Very good garden furniture strong and comfortable would highly recommend
Excellent service & superb quality !!!!!!!
Good quality & good value
Lovely L shaped seating. It was above our limit but because they were offering a parasol free at the time we thought it worth it. The parasol has never arrived even after chasing 2 in a month.
Although the day they'll reply in 48 hrs they don't
Although the day they'll reply in 48 hrs they don't
Good communication, order incomplete but rectified now.
Delivery and packaging all good and good colour and comfortable
Overall very good, had some delivery issues as they were waiting for new stock. But they communicated with me all the time and responded promptly when I had a query, even out of hours. Product arrived and is of good quality. I would definitely use again and recommend them to others.
My new bed is amazing and can’t believe the quality for the price I paid x
Top quality bistro set, delivered promptly and in perfect condition.
Good quality. Highly recommend.
Excellent price and very easy to order. The dining set came quicker than expected (communication from delivery company was excellent) and was exactly as described. Very pleased. Thank you.
So happy with the products I bought. The buying process was a breeze and I received excellent customer service the whole way through. I’ll definitely be buying from Furvell again and I’ve already recommended them to my friends and family.
Thank you for the great service and really happy with my product!
Ordered a rattan garden set to enjoy the few days of sun we get here ! Delivered within 2 weeks as promised, delivery was easy and now we have it all set up I am so pleased with it. The quality is fantastic and goes perfectly with the rest of my garden.
Delivery time was exactly as advertised. One piece was missing at delivery, contacted Furvell and replacement was sent swiftly. Highly recommend this company for quality furniture and service!
Very good item. Well pleased!!! Not what I expected for this price.
Great garden furniture and good delivery.
Perfect garden furniture at a very nice price, thanks
I am very pleased with my purchase it is very comfortable and delivery was excellent
All arrived in good order. It looks beautiful.
I can safely say that I have been totally impressed with Furvell's customer service and products. Knowing when a delivery is expected is so important and Natalie at Furvell kept me informed at all times. A couple of replacement parts were needed. Natalie and her colleagues ensure these were despatched promptly and were received today. I can say I would use Furvell again and would recommend them highly.
Purchasing from Furvell was well worth it. Reasonably quick delivery, as stated and extremely satisfied with the new garden furniture. Enjoying sitting out with friends and family when weather allows and have recommended Furvell too.
Arrived quickly
Lovely set. No issues
Thank you
Lovely set. No issues
Thank you
Amazing product. Excellent assembly guidance too.
Delivery took some time having to keep chasing them up.But the product was great lovely table and chairs and the delivery men where great assembled up table and chairs and polite.
happy with the table but it had a little chip in it
I like the table
A stunning product. Very reasonable price and super quality. Customer service is outstanding. I had lots of questions along the way and was always supported by a lovely lady called Jane. Even got a free coffee table with my dining table and chair set even though I missed the offer by one day. Would definitely recommend this company and will definitely come back here if I need any other furniture in the future. Thank you very much. Delivery was very smooth and professionally too.
Dear Farzana,Thank you so much for your wonderful 5-star rating of Furvell! We are thrilled to hear that you found our product stunning, reasonably priced, and of super quality. Our team takes great pride in providing outstanding customer service, and we're delighted to know that Jane was able to support you throughout your experience.
Your recommendation means a lot to us, and we are more than happy to assist you with any future furniture needs.
Thank you again for your support. We look forward to serving you in the future!
Kind regards
The Furvell Team
Excellent service delivery on time, thankyou!
Dear Afaq, Thank you so much for your amazing 5-star rating of Furvell! We are absolutely thrilled to hear that you had such a positive experience with us. Your support means a lot to our team. If there's anything else we can assist you with in the future, please do not hesitate to reach out.
Kind regards
The Furvell Team.
Great products and fast delivery. I will definitely use again.
Dear Jonathan, Thank you so much for giving Furvell a glowing 5-star rating! We truly appreciate your kind words and recommendation. We strive to provide great products and fast delivery to our valued customers, like yourself.
We look forward to serving you again soon, and please don't hesitate to reach out if you need any assistance.
Kind regards
The Furvell Team.
Would use Furvell again. Excellent delivery service and so pleased with our furniture.
Dear Jill,Thank you so much for your fantastic 5-star rating of Furvell! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us.
We are delighted to know that you found our delivery service excellent and that you are pleased with your new furniture.
Thank you once again for choosing Furvell, and we hope to have the pleasure of serving you again in the future.
Kind regards
The Furvell Team.
Never used this firm before but they have sourced a great product at an excellent price. My teenage boys love the beanbags.
Dear Patrick, Thank you so much for your outstanding 5-star rating of Furvell! We're delighted to hear that we could provide you with a great product at an excellent price and we're thrilled that your teenage boys love the beanbags! It's always a pleasure to see our customers satisfied with their purchases.
Thank you once again for choosing Furvell. We look forward to serving you again soon!
Kind regards,
Furvell.
Absolutely perfect. We’re over the moon.
Dear Hollie, Thank you so much for your outstanding 5-star rating for Furvell! We truly appreciate your kind words and support and hope you enjoy your garden furniture :)
Kind regards
Furvell.